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Support Plans

Please a VX30 Sales Representative to get your service & support plan started today.
Cost Free* $500/license/year $1000/license/yr
Updates Yes Yes Yes
Version Upgrades No No Yes
Problem Support Resolution 2 Unlimited Unlimited
Portal Access Yes Yes Yes
Phone Access Yes Yes Yes
Std. Response Time** 2 Business Days 1 Business Day 4 Hours
Emergency Response Time** NA. NA. 1 Hour
Consultative Support No Yes Yes
Remote Trouble Shooting No Yes Yes
HTML Scripting Support No Yes Yes
Server Side Scripting Support No Yes Yes
* With any purchase of a Zentu Professional Product
** Support hours are Monday - Friday 8am - 5pm (Pacific/Honolulu)

© 2005 Maui X-Stream Inc. All rights reserved. US Patent(s): #6,938,047 B2