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:: Frequently Asked Questions
1. What is VX30â„¢
2. Who can use VX30?
3. How about the audio codec?
4. Is the VX30 encoder a piece of hardware or what?
5. Can I encode more than one video with the same encoder?
6. How many servers can I use the encoder on?
7. How many videos can I put on the same server?
8. What happens if I want to add additional URL addresses?
9. Is their a test version I can try vx30 with?
10. How do I purchase?
11. We had problems viewing this on a Mac system, why didn't it work?
12. Can you add fast forward & rewind buttons as well as play and pause?
13. How do you address dial up and high speed issues when encoding the video?
14. Can you make one file that is scalable based on the bandwith of the customer. Meaning 160 X 120 for the dial up people and 320 X 240 for high speed?
15. How big would a file be for a 60 second clip?
16. What is the best media and quality to use as input to the process?
17. If I have a VX30 encoder can other people encode their videos through my server and upload to other servers.
18. Will VX30 work on Linux?
19. Can I exchange the VX30? logo for my logo in the opening frame?
20. Is there any limitation for length of video like 1 hours, even two hours?
21. How well tested is the VX30 Encoder?
22. Which browser's support VX30?
23. How many clients can one server connect?
24. Will VX30? work inside my email?
25.  How many frames a second does VX30? operate at?
26. Will I need to open any special ports on my firewall?
27. Do I need to download anything for VX30? to work?
28. Do I need to install a VX30? player?
29. Will VX30? work on Macintosh? Linux? Unix?
30 Does it take longer to start streaming a large file vs a small file?
31. How do I start a VX30 Video File ?
32. What equipment is recommended to run the Encoder?
33. How long does it take to install and run my software?
34. Does the video get saved in a temporary file on the end user's computer?
35. Is VX30 Ad-Stats based on another program?
:: Answers

1. VX30? is a disruptive new codec in video technology. VX30? has a unique patent-pending compression algorithm which allows for higher compression of Video Files with reduced artifacts. The dramatically reduced file size allows for transport of T.V. quality image over the internet to broadband and dial up customers. back

2. VX30? is extremely versatile and easy to use software. VX30? files can be streamed from any server platform much like a jpeg file. Encoding VX30? files is a very simple 1 - 2 - 3 process that generates files for every download speed. back

3. We have adopted Ogg Vorbis as a audio codec. Ogg Vorbis is a completely open and free audio compression codec from the Foundation. To play Ogg Vorbis streams, our java player is using pure java Ogg Vorbis decoder, JOrbis, under GNU LGPLback

4. No, Vx30 is an easy to use 100% software based application that runs on Microsoft Windows back

5. Yes, Vx30 supports batch processing, so you can set up one job to create as many videos as you need. back

6. Only one. However, if you forward cache to a content network provider that is within the bounds of the license allowed.

7. You are only limited by the size of your hard drive(s). back

8. If you would like to have more than one domain name on the same server they can be purchased for an additional $299. If you would like to have an additional server with a new domain name than you will need to buy another license. back

9. Yes, if you go to the Vx30 Encoder area of our Products section you will find a link to a trial encoder. back

10. You can purchase online through our store or by placing an order. Our sales department can be reached toll-free at 866-661-5699, or if you are with a corporation in good credit standing we can invoice you and you would fax back a purchase order. back

11. Currently we support OSX 10.2 and newer. It will work with G4 PowerMac and newer but we have had some difficulties with older PowerBook models. This is currently being developed stay tuned. back

12. We do have play and pause. This can be done either by right clicking the video for a drop down menu or by using the control bar at the bottom of the video.
Fast forward and rewind will be a part of future versions. back

13. When you encode the video you create various profiles for the intended audience. This is highly customizable to fit your specific needs. back

14. No, you create multiple files to fit different types of customers. However the java player has a bandwidth detection feature that will select the appropriate file for the end user. back

15. Running at 300kbps (perfect for a 320 x 240 video), 2.2MBytes back

16. Any uncompressed digital video format (mov, avi, mpeg). The higher quality the original the higher quality the vx30 file. back

17. No. The encoder application runs on Windows and there is currently no API for uploading and encoding files from a remote location. back

18. VX30? files can be streamed from any Operating System/Web Server combination. VX30? is as generic to a web server as an image file. back

20. No. Vx30 movies can be of any length back

21. The Vx30 Encoder has been tested on a variety of platforms including all service packs for Windows XP and Windows 2000. It also has been tested on a variety of hardware platforms including Pentium III, Pentium IV, Celeron, Pentium M, and Athlon XP family.
We have tested VX30 streaming on a number of Web Servers including Windows Server 2000 and 2003 running IIS. We have also tested on Sun Solaris running iPlanet, and Linux/OSX running Apache. In addition VX30 has been successfully delivered across the Akamai Network.
On the client end we have tested VX30 video an a number of computers and web browsers including PC, Macintosh, and Linux/Unix workstations. Browsers tested include Netscape, Internet Explorer, Mozilla, Firefox, Gnome Conqueror, Safari and Opera. back

22. Currently VX30? files can be run on any browser that is enabled by Java Virtual Machine (jvm) or Microsoft Virtual Machine (mvm). We have tracked hundreds of thousands of visitors through our site and we found that 93% of browsers are java enabled. back

23. A single server(dual processor) can support up to 250 simulatenous connections. back

24. Yes. As long as the e-mail client support java and html. back

25. VX30? operates up to an amazing 30 frames per second for best quality picture. back

26. No. VX30? uses the standard HTTP port (80). As long as the firewall is configured to allow standard internet traffic VX30? can be streamed to the client. back

27. No. VX30? leaves absolutely no footprint on the user. Even the player, an ultra-lite Java Applet, is streamed to the user at the beginning of their session. back

28. No. VX30? does not rely on any type of media player to operate. back

29. Yes, VX30? can work on any system that supports Java.  back

30. No. Because VX30? truly streams the Video File the amount of time it takes to start playing the Video is unrelated to file size. back

31. The VX30? will start automatically. However once playing the VX30? Player is capable of being stopped, paused, fast fowarded and rewound. back

32. The VX30? Encoder is a windows applications that requires a 1.8ghz processor. back

33. The VX30? Encoder software can be installed and configured within a day. The VX30 Encoder comes with an Installation Shield that will allow you to easily install your software. Once installed the Encoder is very easy and intuitive to use. back

34. No, but the browser caches 20MB of video. This video, along with the java player, remains in the browser until it is closed. This allows the end user to watch the video several times without having to download it again. This also makes for faster video loading when the end user switches from video to video. back

35. Yes, VX30 Ad-Stats is based upon phpadsnew (an open source project)back

© 2005 Maui X-Stream Inc. All rights reserved. US Patent(s): #6,938,047 B2